What is emotional intelligence? Before emotional intelligence was discovered, back in time, people almost relied on the intelligence quotient (IQ) in which academic performance was able to solve everything and cope with emotions. But Gardner (1983), explained that IQ has been shown to fail to explain cognitive ability, that is, brain-based abilities to perform the simplest and most complex tasks. It has a lot to do with the way people manage themselves, with the learning technique carried out rather than with knowledge. For example, the task is to answer a phone call. People will pick up the phone and start talking and end the conversation by putting the phone back down. But if people just talk, without proper tone and social skills when speaking, it will give others negative thoughts and attitudes. According to Wikipedia, Emotional Intelligence (EI) or also known as Emotional Quotient (EQ) has been described as the ability to identify, evaluate and control the emotions of the individual, others and groups while Mayer and Salovey (1990) they defined it as the subset of social intelligence that involves the ability to monitor one's own and others' feelings and emotions. They also elaborated four branches of emotional intelligence which are: a) Perceiving emotions The ability to accurately perceive other people is the key to understanding emotions. This may include body gestures and facial expressions. b) Reasoning with emotions Brain activities such as critical thinking and practical ability will be the next step in gaining understanding of emotions. This can help you focus and react with emotions. c) Understanding emotions There are many types of emotions. The need to analyze and understand it is essential. In such a situation with... half of the paper... expectations are met. This leadership theory is based on the system of rewards and punishments. Transactional leadership is often used in business, when employees succeed, they are rewarded when they fail, they are reprimanded or punished.Works Citedhttp://ww4.ccl.org/connected/enews/articles/0901emotionali.htm http:/ /en .wikipedia.org/wiki/Emotional_intelligence http://psychology.about.com/od/personalitydevelopment/a/emotionalintell.htm http://www.leadershipchallenge.com/Leaders-Section-Articles-Stories-Detail/leadership-in -crisis.aspx http://www.talentculture.com/leadership/leadership-influence-from-the-inside-out -tchat-preview/utm_medium=twitter&utm_source=twitterfeed http://www.forbes.com/sites/meghanbiro /2013/12/15/leadership-is-about-emotion/ http://www.inc.com/raman-chadha/emotional-intelligence-critical-for- leader-to-make-impact.html