Nurses must acquire effective team building skills within nursing teams in order to provide the quality and productivity needed for the organizational structure. The choices nurses make in team-managed environments are more superior to the choices made in a hierarchical environment in terms of both quality and cost-effectiveness. Nurses must acquire successful conflict resolution skills in order to function successfully in the changing healthcare setting. The conflict resolution process is an opportunity for growth and change in a work environment, with great possibilities for an optimistic outcome. On an individual level, conflict resolution is critical to individual success. On a structural level it is significant to your bottom line and overall success. Therefore, if properly understood and managed, conflict can lead to a positive outcome for both nurses and healthcare organizations and also contributes to greater effectiveness, trust and openness in work.