Listening is very important in communication because if you hear the wrong message it could completely overturn everything. Another situation I witnessed at work was when an employee I work with received a phone call about maintenance looking into a problem and that if it was serious we would have to close the place. The employee told that situation to another employee and she misunderstood what he said and thought that they would definitely close the gym that day. The second employee told the manager that the place was closing and everyone started to panic. They eventually found out that the place would only close if the water problem was serious, which it wasn't and it certainly made a bad impression on my manager. As you can see, listening is a very important aspect of communication. I communicated with some people from other cultures, but all I can say is that it was very difficult because they didn't speak English. I used nonverbal communication with facial expressions and hand gestures. In high school I worked at a Dairy Queen and a person from another culture couldn't understand the price of the product I was giving him. I took out a piece of paper and a pencil and just wrote down the price and hoped they understood. A barrier to this situation would be that the client and I did not speak the same language, so this prevented us from communicating