The United States is one of the most culturally, ethnically, racially, and linguistically diverse countries in the world, so it is essential that all service providers know a variety of strategies to improve their relationships with families from different cultural and linguistic backgrounds. It is helpful for those seeking to work as service providers to develop a common base of knowledge and practical strategies for addressing the needs of the families they serve, especially when the families' cultural background is different from their own. The Knowing and Serving Diverse Families textbook is designed for service providers who provide early mediation services to families of diverse cultures. Includes ideas and suggestions for promoting cultural appreciation and sensitivity. The strength of the textbook is that it is easy to read and understand and offers realistic, common-sense strategies to those of us seeking to better understand diversity. The material in the book encourages the reader to engage in self-reflection about their own role and how families might perceive it. It also racially breaks down ethnic diversity among American families. The aim is to be able to work effectively with a diverse audience and with multiple needs, knowing effective planning of programs for different people. The authors believe that “individuals are best served by professionals who understand the family, social environment, and personal dynamics of their individual client, patient, or student” (Hildebrand et al. 5). Learning about and serving diverse families has many strengths and serves as good background information for those interested in working to help others. The textbook is organized into five sections…half of the paper…and their early intervention programs can better serve families from different cultures. For those who learn best from real-life contexts, the stories and information shared by service providers and families of various cultures, such as Hispanics, European Americans, African Americans, and Native Americans, can be very helpful. This section of personal stories from service providers and families is a great opportunity to read about interactions between service providers and families from different cultures. I learn a lot from this textbook and I know many others will too. Works Cited Gruber, Patricia R. . We are all different. 2002. West Virginia University. November 02, 2005. Hildebrand, Verna, Lillian A. Phenice, Mary M. Gray, and Rebecca M. Hines. Know and serve diverse families. 2nd ed. Colombo: Prentice Hall, 2000.